Travel Information

Our Bus/Coach

The MyBus Fleet has been designed on a fit for purpose basis.

In essence we have ensured that our vehicles provide the requisite levels of vehicle safety, vehicle performance and utilise modern technology to deliver superior experiences to our passengers.

The vehicles have been designed with reclining seats, individual seat belts, individual reading lights, extra cushioned seats and individual arm rests to mention a few.

Ticket Info

Coach Features

Air conditioning
Individual Reading Lights
Safety Belts
Audio Visual Entertainment
Road Transport Management System

FAQ – Frequently Asked Questions

How do I go about booking?

Book your ticket on-line at www.mybussa.co.za, by calling our call center at 011-859-1931, or visit any of our Sales Offices. Payment can be made by means of using your credit card. You are also given the option of reserving the ticket at the Call Centre with the payment option being Bank Deposit or a ticket pick-up at your nearest Pick n Pay, PEP or Shoprite/Checkers outlet, nationwide.

How long in advance can I book?

In order to have the full selection of ticket classes and corresponding fares available to you, you are advised to book well in advance. Certain ticket classes sell out quickly, restricting your choice to the remaining tickets available. Generally you will find the best fares if you book early (at least a week in advance, and longer for peak holiday periods).

What payment options do I have?

You may pay with cash, debit or credit card at one of the offices or Shoprite or Checkers Money Market counters. Call Center bookings may be paid for via internet banking (electronic fund transfer) or credit card, bank deposit, Ticket pick-up at any Pick n Pay, PEP Store, and at Shoprite or Checkers Money Market counters.

What do I do if I am not satisfied with any aspect of my journey?

You may speak to the office supervisor upon your arrival at any My Bus office, or alternatively call our call centre number 011-859-1931 (international +27 11 859 1931) or send us an email at info@mybussa.co.za. Depending on the nature of the complaint, a case will be logged and the relevant department will contact you to resolve the complaint.